Serenity Alma Heights - Ex Serenity Fun City

My recent stay at Serenity Fun City Hotel in Hurghada, Egypt, was an absolute delight. This hotel truly exceeded my expectations in every way, offering a perfect blend of fun, luxury, and outstanding service. Upon arrival, I was greeted by the friendly and attentive staff, with Ahmed Abdul Menaem standing out for his exceptional service. Throughout my stay, Ahmed went above and beyond to ensure that every aspect of my visit was nothing short of perfect. The highlight of my stay was undoubtedly the Aqua Park. This water paradise was a haven of excitement for both adults and children. From thrilling water slides to lazy rivers and refreshing pools, the Aqua Park provided endless entertainment and laughter. The attention to cleanliness and safety measures was evident, giving me peace of mind while enjoying the water attractions. The hotel itself offered a luxurious and comfortable experience. The rooms were spacious, tastefully decorated, and equipped with all the modern amenities one could desire. I found myself feeling relaxed and rejuvenated after a restful night's sleep. When it came to dining, Serenity Fun City Hotel surpassed all expectations. The diverse range of culinary options available was impressive, and the food quality was exceptional. From international cuisine to local delicacies, each meal was a gastronomic delight. The attentive restaurant staff catered to my dietary preferences with utmost care. Overall, my stay at Serenity Fun City Hotel in Hurghada was truly unforgettable. The exceptional facilities, particularly the Aqua Park, provided endless fun and excitement. The staff, with special mention to Ahmed Abdul Menaem, demonstrated a level of service that went above and beyond. I highly recommend this hotel to anyone seeking a remarkable vacation filled with luxury, fun, and outstanding hospitality.

We had the pleasure of staying with our family of four at the Pools, Acqua, TAU restaurant, and family room, and it was an outstanding choice. The amenities and service were top-notch, making our stay truly unforgettable. Special thanks to Hossam Ali, the restaurant manager, Mohamed Khamis, and Mohamed Emad, along with Mohamed Ehab from reception, for their exceptional hospitality and dedication to ensuring our comfort and satisfaction. Their keen attention to detail and prompt support for any inquiries or needs were truly impressive. We highly recommend TAU restaurant and family room for families looking for a wonderful experience. The team's commitment to excellence and customer satisfaction is truly commendable. We look forward to our next stay!" You can adjust it according to your tone and style!

Had a wonderful stay at and I would especially like to highlight the outstanding service provided by the reception staff—particularly Abdallah. From the moment we arrived, he was incredibly welcoming and attentive. What truly stood out was Abdallah’s daily follow-up calls to ensure that everything was going well and that we were comfortable and happy with our stay. His genuine care and professionalism made a big difference and added a personal touch that we deeply appreciated. Thanks to his efforts, our experience was smooth, pleasant, and truly memorable. I highly recommend this hotel—not just for its facilities and location—but for the excellent service from people like Abdallah who go above and beyond.

My kids loved the aqua park, snorkeling and pool area. Staff at the dining hall, pool area and reception were extremely friendly and helpful.

This is my 3rd visit to the resort and it is still as solid as it was. Good rooms, good pools, lovely aqua park and theme park. Excellent food in terms of quality and variety. Make sure to experience the natural sea jacuzzi spots at the beach during low tide.